SHIPPING POLICY
At ISOUA, we are committed to delivering your products efficiently and with care. Our shipping timeframes are as follows:
India: Orders are processed within 2-3 business days and typically delivered within 5-7 working days.
Order Tracking
As soon as your order is dispatched, you’ll receive a shipping confirmation email with a tracking number.
Didn’t receive it within 3 days of ordering?
Please check your spam or promotions folder — or drop us a line at sipsafe.help@gmail.com
Damaged Items
We’re so sorry your order didn’t arrive in perfect condition, and we’re here to help.
If your item arrives damaged, please get in touch with us within 24–48 hours of delivery at isoua.help@gmail.com
Make sure to include:
- Your order number
- A clear photo of the damaged item
- A short description of the issue
We’ll investigate promptly and do our best to offer a swift resolution.
Contact Us
For any queries regarding orders, shipping, exchanges, or support, please reach out to us at:
ISOUA
Email: support@isoua.com
Website: www.isoua.com
Thank you for choosing ISOUA. Your trust inspires us to create skincare that helps your skin look and feel its best every day.
For support or inquiries, contact us at isoua.help@gmail.com or visit www.isoua.com
ISOUA – The Science of Skin Rejuvenation